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Vehicles are permitted on unsealed roads (gravel roads) provided they are properly formed and council maintained roads shown on tourist maps. 4wd tracks, beaches, Forestry maintained roads and washed out tracks are not permitted.
Yes. Vehicles are allowed in to all national parks provided roads are open for use.
Yes. Vehicles are allowed on to Bruny Island. You are covered under our Rental Agreement for use on Bruny Island and travel on the Bruny Island Ferry. Due to the nature of roads we recommend an SUV type of vehicle for this purpose.
You are covered by a 24 hour breakdown service, details of which will be on your Rental Agreement. If you are a member of a motoring organisation (RAC) cover is extended to you by RACT in Tasmania.
Yes, we have office locations in Hobart City, Hobart Airport and Launceston Airport. Devonport returns can be arranged with prior notice. Return location must be nominated at time of booking.
Additional fees may apply.
You need to provide a valid driving licence issued in your home country. If not in English a certified translated copy or an International Licence is required. You will also need a valid credit card. (Visa or Mastercard only). We dot accept AMEX or Diners card.
The renter must have a valid drivers licence for at least 12 months, be over the age of 21 and must be present at the time of rental. The licence must be valid at time of rental and remain valid throughout the rental period. A licence issued in a foreign country is acceptable, however if not issued in English language it must be accompanied by an International Driving Permit.
Debit cards can be used for the payment of car rental balance, however a credit card must be presented as security for the booking and any additional charges. Prepaid and Reloadable debit cards as well as Travel money cards and EFTPOS cards are not acceptable. Special conditions may apply to anybody using a debit card.
A bond is required when you hire the vehicle. This is processed to your credit card and refunded within 14 days of return. Depending on level of Damage Liability you select, the amount can be $100 – $500, the latter being applicable to the Standard (higher) excess amount. Refund amount may include any charges such as fuel, parking fines, damage etc. You would be advised separately if any such charges are made.
You have to be at least 21 years of age and have held a driving licence for a minimum of 2 years. Some vehicle categories such as 6 cylinder vehicles, Minibuses, 4WD’s, sports & prestige vehicles require drivers to be at least 25 years of age.
We base our rentals on 24 hour periods or part thereof, so if you wish to return the car at a later time to when you collected, you will be charged for an extra day. We do have a 1 hour grace period for returning, so if you collect at 10am, you can return at 11am without incurring additional charges.
Yes, but please make note that you are requesting more than one vehicle, so that they don’t appear to be duplicated.
Because we provide a personal pickup service from airports, we need to be able to monitor flight arrivals so as we are prepared for early or late arrivals.
Accurate flight details and times, along with your contact details, email & mobile number ensures we have all we need to provide a smooth booking and delivery service.
If you are pre-booking your rental vehicle, please provide us with an email address and we can confirm your booking through an email.
We require a deposit of $100* to confirm your booking. This is non-refundable however it is held in credit for 12 months. (*200 deposit is required on minibus, AWD & Special vehicles). No-shows and cancellations within 24 hours of arrival will be charged in full. Cancellations between 24 and 48 hours of pick-up may be charged 50% of the balance.
Yes, however there would be an adjustment to the rate to reflect a shorter term plus an additional day’s charge applies and a minimum of 48 hrs notice is required.
No. Vehicles are not equipped for towing and objects carried on the roof are not permitted.
Yes, provided they meet age & experience criteria and provide us with a copy of their driving licence. Additional fees may apply.
Yes, we offer up-right forward facing baby and child seats. If you require a baby capsule, please provide prior notice. Special seats & capsules can be arranged through a third party supplier who will fit the item to the car prior to arrival.
Yes, GPS units are available at a cost of $7 per day. Regional maps are available FOC. And comprehensive Tasmanian Touring Maps are available for $2
Roof racks cannot be fitted to vehicles. Wheelchairs can be accommodated in wagons, minibuses & SUV type vehicles. Larger SUV’s can generally accommodate bikes. Pets can be transported provided they are restrained in a carrier.
A Single Vehicle Accident (SVA) is defined as any accident or damage not involving another vehicle or where the vehicle and driver cannot be identified. SVA’s are commonly but not limited to accidents that occur between the vehicle and wildlife.
There are a range of options to provide suitable cover for damage. These can be selected any time prior to hiring your vehicle. At all times reversing, undercarriage and overhead damage is excluded, as is negligence, DUI, or where the terms and conditions of the Rental Agreement are breached. Towing/retrieval costs are at your expense.
Irrespective of cause or fault, you are liable for the excess amount up front. If recovery can be made from the other party or their insurer then a refund would apply. It should be noted that recovery can be a lengthy process and if successful, legal and/or administrative costs may apply and be deducted from any amount reimbursed.
Some credit cards offer Damage Cover subject to their conditions. You need to ascertain the limit of cover and whether it covers third party property etc. In the event of accident you must pay us the excess amount immediately and then seek reimbursement from the card company.
At Hobart Airport our express collection service means you won’t need to travel to our office – complete your rental agreement in advance and we will have your car waiting beside the terminal for you when you arrive. This is the quickest way to get on the road with no waiting for your car.
Alternatively, we will collect you outside the terminal and transfer you to our depot which is a 3 minute drive from arrivals.
When you return the car, you will take it directly to the Airport. Our return point is a 4 minute easy walk from the terminal.